Instability between one of our machines and backbone

Incident Report for Rust Reborn

Resolved

This incident has been resolved.
Posted Dec 19, 2025 - 17:16 UTC

Update

Past 4 hours have been stable, hence booting up remaining servers now. Will continue to monitor for issues.
Posted Dec 19, 2025 - 12:17 UTC

Monitoring

I've put a single server back online on the machine with the issue to see if its still an ongoing problem.
Posted Dec 19, 2025 - 08:34 UTC

Update

Removed the affected servers after the issue had occured again. Should be stable now while we wait for a proper resolution. You may see a few matches missing.
Posted Dec 18, 2025 - 13:04 UTC

Identified

The issue has been identified. We have notified our network provider to look into it. Appears to be reoccuring every ~3 hours with some short lag spikes inbetween. If the issue remains for much longer we will likely pull the machine out of rotation leading to less matches but an expected fully stable experience.

What you see when this occurs
Kicked: Entities Out Of Order: expected x, received y
Posted Dec 18, 2025 - 12:28 UTC
This incident affected: EU Server.